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Code of Ethics

Immanuel KantThis is a slightly amended version of the original code of ethics for Real Estate Brokers in Dubai. Although it has legal power in Dubai only and there currently is no equivalent in the other emirates, we see ourselves morally committed to it in all Emirates and beyond. The Real Estate Brokerage profession is one of the professions that influences real estate activity due to its role in promoting real estate investment. Therefore, the Department is keen on organizing this profession as it issued By-Law No. (85) for the year 2006 in relation to preserving and organizing the Real Estate Brokers Register which includes the regularized procedural and subjective rules for the real estate brokerage activity. One of the most important aspects of the above mentioned By-Law is Article (14) which stipulates that “All registered brokers must comply with professional ethics according to the Code of Ethics prepared by the Committee in consultation with Brokers with expertise and opinion”. Therefore, the Code was issued to complement the Brokers’ By-Law through associating legal rules with the rules of moral and professional conduct in the practice of Real Estate Brokerage in the Emirate of Dubai; and its principles are based on ethics of conducting business and transactions in the field of real estate brokerage the foundation of which is honesty, trust, integrity, respect and similar principles derived from the heritage and ethics of the UAE Society. The development and improvement of the brokerage profession is a goal that the Code seeks to achieve through the Brokers’ obligation to provide the highest levels of professional and ethical conduct. We are licensed to practice in the Emirate of Dubai, hereby undertake to adhere to the following principles and rules:

1. Fair Treatment

We undertake to treat all contracting parties equally and to achieve justice between them without prejudice or differentiation.

2. Respectful Treatment

We undertake to respect the contracting and concerned parties and to respect the privacy of parties and we reject any conduct that would belittle them.

3. Preservation of Privacy

We undertake to preserve the privacy of the parties and the confidentiality of their information and undertake not to reveal any information which is confidential or considered as such including telephone numbers and email addresses to any party whether such information relates to the buyer, the seller or any parties related to real estate brokerage. We further undertake to keep this information from reaching any party that would expose it for contractual or personal purposes.

4. Trust and Integrity

We undertake to present the deal to both parties honestly and to inform the parties of all the facts and circumstances known to us regarding the real estate and to conduct our business with trust and integrity without harming the reputation of real estate brokerage.

5. Quality Observation

We undertake to provide brokerage services of practical value to parties related to the real estate brokerage activity and to continuously seek to develop such services in terms of precision and quality.

6. Observance of Regulations and Laws

We undertake to observe the regulations and laws applied in the country and to honour our contractual obligations. We further undertake not to allow individuals who are not brokers to operate through our office or to exploit the name or license of our office. We realise that forgery, intentional or negligent presentation of false information or data or any attempt to do so shall subject its perpetrators to questioning and investigation in addition to taking necessary disciplinary action against them.

7. Integrity

We are diligent in dealing with all parties with integrity and trust and undertake that our efforts will be based on trustworthy and clear information. We further undertake to deal transparently with all parties concerned including transparency of systems and procedures related to our operations.

8. Obligation towards the Society

We undertake to be active members of the society and to work to respect the values and principles of our society. We shall also strive so that our services will support the growth of real estate development in the Emirates.

9. Observance of the Interests of Contracting Party

We undertake to protect the interests of the contracting parties and to abstain from doing anything that might harm the interest of one party.

10. Obligation to Preserve Documents

We undertake to preserve all documents, instruments and things related to the deal.

11. Respect of the Regulations and Procedures of the Lands and Property Department

We undertake to respect the regulations and procedures observed by the Department. We are further bound by the rules of good behaviour when visiting the Department and to respect the instructions issued to me by the Department officials. We undertake not to establish special relations with the Department employees for personal gain.

Also available:  Deutsch 
Last Updated: 04 August 2023
  • Easter march (re Dubai Properties)

    Oster-Immo-Marsch

    Easter is traditionally the time for marches. March along the sea in 25°C and blue skies and be inspired by the private beach, marina with Mediterranean flair and selected insights into Dubai real estate.

    We will be marching on Easter Sunday, 20 April 2025, from 10:00 to 11:00.

    The meeting point is the Hyatt Centric in La Mer and the destination is Alica Bakery in Port de La Mer.

    Please register at least 24 hours in advance to ensure your participation.

     
  • Holidays: Eid Al Fitr 2025

    Holidays: Eid Al Fitr 2025

    On the occasion of Eid Al Fitr 2025, Saturday, 29 March 2025 to Wednesday, 2 April 2025 will be public holidays in Dubai and ...

     
  • Ramadan 2025

    Ramadan 2025

    Ramadan 2025, the Muslim fasting month, will begin on February 27th according to current knowledge. However, this can still change by 1-2 days. During this time, authorities and many offices in Dubai will have reduced opening hours. We will too. Ramadan lasts about 1 month and therefore almost the whole of March 2025 this year.

    During Ramadan 2025 our opening hours in Dubai are as follows:

    Monday 10:00 am - 3:00 pm
    Tuesday 10:00 am - 3:00 pm
    Wednesday 10:00 am - 3:00 pm
    Thursday 10:00 am - 3:00 pm
    Friday 10:00 am - 1:00 pm
    Saturday closed
    Sunday closed

    Our German property management and Dubai Holiday Homes - GxDubai are of course always available for emergencies.

Opening Hours

Now open

  Dubai (GMT+4)
Monday 10:00 am - 5:00 pm
Tuesday 10:00 am - 5:00 pm
Wednesday 10:00 am - 5:00 pm
Thursday 10:00 am - 5:00 pm
Friday 10:00 am - 3:00 pm
Saturday closed
Sunday closed

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Dubai Properties for Sale
  • Home
  • Dubai Properties
    • Jumeirah
      • Bvlgari Residences
      • Bvlgari Lighthouse
      • Canal Front Residences
      • Casa by DAMAC
      • City Walk
      • Madinat Jumeirah Living (MJL)
      • Mina Rashid
      • Nikki Beach
      • Palm View
      • Port de La Mer
        • La Cote
        • La Rive
        • La Voile
        • La Sirene
        • Le Cièl (Le Soleil)
        • Le Pont
      • Sur La Mer
      • The Island
      • Villa Amalfi
    • Downtown Dubai
      • 29 Boulevard
      • Act One Act Two
      • Address Opera
      • Address Sky View
      • Armani Residences Dubai
      • Boulevard Heights
      • Boulevard Plaza
      • Boulevard Point
      • Burj Crown
      • Burj Khalifa
      • Burj Royale
      • Burj Vista
      • Downtown Views
      • EMAAR Square
      • Forte
      • GRANDE
      • Il Primo
      • Opera Grand
    • Business Bay
      • Al Habtoor City
      • Al Habtoor Tower
      • Bugatti Residences by Binghatti
      • Burj Binghatti Jacob&Co Residences
      • Dorchester
      • SLS Residences Dubai
      • Opus
    • EMAAR Beachfront
      • Beach Isle
      • Bayview by Address Resorts
      • Seapoint on EMAAR Beachfront
      • Beach Vista
      • Grand Bleu
      • Marina Vista
      • PALACE Beach Residences
      • Sunrise Bay
      • EMAAR Beachfront
    • The Palm Jebel Ali
      • Beach Collection/Beach Villas
      • Coral Collection/Coral Villas
    • The Palm Jumeirah
      • Azure Residences
      • COMO Residences
      • One at Palm Jumeirah
      • Seven Palm
    • DIFC/SZR/Zabeel/Jadaf
      • Central Park Towers
      • D1 Tower
      • Emirates Towers (JET)
      • Index Tower
      • Liberty House
      • One Central
      • Park Towers
      • Rolex Tower
      • Sky Gardens
    • JBR + Bluewaters
      • The Address JBR
      • Bluewaters
    • Dubai Marina
      • 52 | 42
      • Franck Muller Aeternitas
      • DEC Towers
      • Marina Gate
      • Marina Shores
      • Vida Dubai Marina
    • Dubai Creek Harbour
      • Dubai Creek Harbour
    • Meydan/MBR City
      • District One
      • Gemini Splendor
      • Sobha
    • Dubailand
      • Arabian Ranches
      • Cherrywoods
      • Arjan, Supreme Residence
      • Dubai Studio City
      • Skycourts
      • The Valley
  • Services
  • Contact
    • Contact Form
    • ZOOM Meeting
    • Team
    • Career Opportunities
    • Offices
  • News
  • Help
    • Foreign exchange rates
    • Why Dubai?
    • Why us?
    • Free Consultation
    • Search
    • Glossary
    • Short term vs. long term rental in Dubai
    • Groups
    • Opening Hours
  • Deutsch
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